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Opening case study…
Your business knowledge. Your workflows. Available to customers on WhatsApp.
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From product availability and prices to menus, opening hours and service enquiries, customers often need the same information. I build WhatsApp chatbots around your business so those conversations can move forward without someone manually answering every message.
Connect the information you already maintain — Excel inventory, business software, a product catalogue, a menu or service information — to a WhatsApp chatbot. The workflow can answer questions, guide customers through choices and capture orders or requests. We define what it should handle and when your team should take over.
Customer on WhatsApp
A question, order or service request
Your business information
Software, spreadsheets, menus or service details
A useful response or next step
Tailored to your customer workflow
For retailers and wholesalers: product enquiries, pricing, availability and quantities from connected inventory.
For restaurants and food businesses: menu browsing, item selection and order capture in the conversation.
For service providers and other businesses: frequently asked questions, service information, lead capture and appointment requests, tailored to how your team works.
Your business does not need to fit a template. Tell me what customers ask, what you want to automate and which tools you use; I will scope the integration around that.
I completed a WhatsApp chatbot integration for a laptop store, connecting its inventory so customers could ask about products, prices and available quantities without waiting for a salesperson. That project is one application of the service — the chatbot and integrations can be tailored to a different business and workflow.
Completed integration for a laptop store: inventory-connected responses to customer enquiries on WhatsApp without a salesperson replying to each message.
Restaurant ordering and integrations for other businesses are services available for new projects. No sales uplift or response-time figures are claimed for this implementation.
I connect WhatsApp conversations to the information and tools a business uses: Excel files, inventory systems, menus, service details and other accessible data sources. Each integration is scoped to the business's workflow and the access its systems support.